Janeen Raychelle Marcelino
Baguio City, Philippines
Customer Service Representative
Local Time - 06:14 PM
About Me
Passionate and detail oriented with 6 years experience of excellent Customer Service. I have been a customer support representative in a retail account eBay for 6 years where I was able to develop and maintain a delivery of high standard service. I was also a team coach for a year who guides and develops customer service representatives, focusing on improving skills, performance, and overall customer experience through training, coaching sessions and performance management. I have also been part of the recruitment team where I profile and hire applicants who are qualified for open positions emphasizing strong communication and interpersonal skills.
My Expertise
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My Education
University of Baguio
Bachelor of Science in Business Management • Business Mannagement
2007 - 2011
Work Experience
Coach
Concentrix • Full time
Nov, 2023 - Feb, 2025
Baguio
Customer Service Representative
Concentrix • Full time
May, 2017 - Feb, 2025
Baguio
Certifications
$5/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
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