I am Customer Service Representative for over 4 years in BPO industry. I worked as a Sales Specialist for 1 year and 7 months. I've handled customer complaints professionally , also letting the customers know what the services can benefit them and their families to close sales by the end of the day. Within my term on sales, I've been asked to do admin and management task like EOS End of Shift Sales Report, evaluating quality of calls and chat interactions and encoding data related to sales.
I know also basic management strategies, basic financial accounting and making business plan templates. I always work on Quality over Quantity basis. I can offer exceptional attention to detail, highly developed communication skills, and multi task.
I have been trained with Amazon FBA such sending Templates using Amazon’s Messenger, Using Viral Launch, Jungle Scout and also using Social Media to increase the presence of client’s Amazon Store.
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