Mandaluyong City, Philippines
Email Support/ Virtual Assistant
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Local Time - 04:48 PM
About Me
I'm a Virtual Assistant/Email Support, working from home and it's been going on for almost 4 years now. I respond to email inquiries, I do basic content writing and I manage social media accounts. I’m knowledgeable in using MS Office, Google Drive Docs, Sheets, Zendesk, Right Touch, Reamaze, Shopify, Mass Planner, WordPress, and Outlook. I like learning new things and I’m open-minded to feedback and suggestions. I have worked in the BPO industry for 8 years. Initially, I was a Sales Agent for an online listing campaign and eventually became the Quality Analyst/POC point of contact for the Quality Assurance Team handling disputes from team leads and managers. I was also in-charge of all the daily data/reports. When the business closed down, I also have worked in TeleTech Philippines handling T-Mobile account as a Chat support agent, assisting customers with billing issues, technical issues, exchange requests and with product inquiries.
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$8/hr
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