About Me
I’m Ron and I bring over 15 years of experience in the BPO industry, with a strong focus on quality
management and process improvement. I started my career as a Collection Specialist and worked my
way up through various quality roles, eventually becoming a Quality Supervisor.
I’m Six Sigma yellow Belt certified and have a solid background in auditing, compliance, and data
analysis, which I use to identify trends and drive continuous improvement. I’m also highly proficient in
Microsoft Office tools, especially Excel, PowerPoint, and Power Automate, which help me streamline
reporting and boost productivity.
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