April Rose Roxas

With my solid background in customer service, technical support, and my current experience as a Virtual Assistant, I believe I possess the necessary skills and qualities to contribute to your teams success.

As a Customer Contact Specialist at a healthcare account, I developed strong communication skills and gained extensive experience in resolving customer issues effectively and efficiently. I consistently demonstrated excellent problem solving abilities, a keen attention to detail, and a passion for delivering exceptional customer service. This experience allowed me to hone my skills in multitasking, prioritizing tasks, and working under pressure.

Furthermore, my previous role as a Customer Service Representative and Technical Support in a telecommunications company equipped me with valuable technical knowledge and proficiency in various software applications and tools. I effectively assisted customers with their inquiries, resolved technical issues, and provided clear instructions