About Me
I am experienced and results driven professional with a solid background in the BPO Business Process Outsourcing industry. With a decade of industry experience and almost nine years as a successful floor manager, I have honed my skills in managing customer service representatives and team leaders, ensuring exceptional service delivery and client satisfaction.
I am also adaptable to change and constantly seeking new challenges, I thrive in dynamic work environments. My passion for continuous improvement and innovation has allowed me to successfully navigate the ever evolving landscape of remote work, making me well suited for work from home positions.
In addition to my managerial expertise, I have also played a key role in the training and development of teams. I have effectively led training and development initiatives, working closely with trainers to enhance the skills and performance of customer service representatives, fostering a culture of growth and excellence.
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$10/hr
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