Lloyd Patrick Nabo

With a solid background in customer service and a strong focus on email, phone, and live chat support, I am confident in my ability to contribute effectively to your team and enhance the overall customer experience.

In my role as a Subject Matter Expert at Quantrics Enterprises Inc., I consistently met and exceeded monthly sales targets and received multiple commendations for service excellence from Canadian customers. My experience includes providing accurate order status updates, navigating system tools for efficient support, and improving service quality through detailed documentation and reporting.

I take pride in my ability to build rapport with customers by delivering empathetic, patient, and professional support. I also proactively gather customer feedback to identify areas of improvement, helping drive long term service enhancements. My background in technical troubleshooting, paired with strong data analysis and multitasking skills, aligns well with the qualifications outlin