Paola Kimson Go
Cavite, Philippines
Service desk analyst
Local Time - 03:19 AM
About Me
Hi,
I hope you are having a great day! I got excited when I saw your job post.
I am a goal driven customer service professional for more than 3 years of experience in the BPO/ITO Industry. I have developed phone/email etiquette manners and an ability to deal with happy or agitated customers. My experience has helped me improve my leadership and communication skills.
I am now working as an IT Service Desk where I am managing users accounts like resetting password, account unlock and provisioning access. Network drive mapping, adding printer and MS office applications troubleshooting are also part of my task.
I can bring those learnings with your company to help your business grow.
Here are my skills that would help with your business.
• Organized
• Email Etiquette
• Phone / Voice Etiquette
• Order Tracking
• Data Entry
• Product Search
• Proficient with MS Office Applications
• Basic computer troubleshooting
My Expertise
Key Skills:
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$10/hr
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