Lady Mabelle Cula
Talisay, Philippines
Customer Service/VA/Accounts Receivable Accountant/Email Management
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About Me
I previously work as an Accounts Receivable Team Lead at Lexmark Research and Development Corp, where I monitor my team’s performance, develop strategy with the team to reach metrics and collaborate with the team or with different teams in creating process improvement projects and/or resolve account issues. Prior to becoming the team lead, I was an Accounts Receivable Specialist and part of the responsibilities are resolving, collecting and managing current, past due and outstanding invoices for the given set of customers.
I was also a Financial Service Advisor at JP Morgan Chase Bank NA prior to working at Lexmark. I was responsible for resolving financial and non-financial customer inquiries and explain product/service provisions. My first work experience was as a Customer Service Representative at Convergys Philippines.
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