About Me
Been with the BPO industry for 5 years, with a strong background in customer service and sales representative, I bring the professionalism, empathy, and efficiency necessary to provide exceptional support through written channels.
In my previous experiences as customer service representatve, I handled a high volume of customer inquiries via email, live chat and phone call. I consistently met or exceeded response time goals and customer satisfaction ratings by focusing on clear, courteous, and solution focused communication.
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