Meliza Faye Arcala
San Antonio, Philippines
Performance Management & Data Analytics Specialist
Local Time - 02:17 PM
About Me
I’m a results driven professional with 9+ years of experience in Performance Management, Data Analytics, QA, and Administrative Support, including work in B2B SaaS. Skilled in Excel, Power BI, Power Query, and workforce tools Avaya, Genesys, IEX, Verint, Aspect, Blue Pumpkin, I transform complex data into actionable insights that help businesses improve efficiency, reduce costs, and enhance decision making. I also bring strong expertise in QA evaluations, ensuring consistency and quality across teams. Beyond analytics, I provide virtual assistance, scheduling, and back office support, helping leaders and businesses stay organized and focused on growth. Known for being reliable, detail oriented, and adaptable, I’m committed to delivering accurate, high quality work that adds value to every project.
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