PRO
Lagos, Nigeria, Nigeria
Customer Service | Technical Support | Technical Writing
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About Me
Hi! I’m Onyinye, I am a Microsoft professional with experience in providing technical support for Microsoft products and services. I have worked as a technical support engineer for Microsoft Concierge, where I handled complex customer issues, resolved them efficiently, and delivered high quality solutions. I have extensive knowledge of Microsoft cloud and on premises products, such as Azure, Office 365, Windows, and more. I am proficient in troubleshooting, diagnosing, and resolving hardware and software problems, as well as installing, configuring, and maintaining computer systems. I am also skilled in using Microsoft tools and technologies, such as PowerShell, DFM, Rave, Assist 365, and others.
I am passionate about helping customers achieve their goals and objectives with Microsoft products and services. I have excellent customer service and communication skills, and I can work effectively with diverse and global teams. I am always eager to learn new skills and update my knowledge
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