Cebu City, Philippines
Customer Service, Data Analyst, Complaints Manager, Technical Support
0 Feedback
Local Time - 04:33 AM
About Me
I have over 8 years of experience in customer service and sales, with a focus on providing high quality support and finding solutions to meet customer needs. My most recent role as a Reporting Analyst at 24 7 Intouch involved continuously assessing and improving reporting techniques, ensuring data integrity, and preparing documentation for business analysts. Before that, I held positions as a Complaints Manager and Sales Representative at Telstra International Philippines, where I met with customers and delivered engaging sales presentations. I also have experience as a Subject Matter Expert at Teletech, where I maintained customer satisfaction and provided technical support. Additionally, I have experience as a Customer Service Representative and Technical Support at Qualfon Philippines Inc, where I resolved technical issues for customers and provided Tier 1 IT support.
My Expertise
Explore & Appreciate my Work
Michael Jay Tapia has not added any portfolio
My Project History & Feedbacks
My Endorsements
Michael Jay Tapia hasn't been endorsed yet
My Education
Work Experience
Certifications
$8/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
Member since
My Articles
No Articles Posted
Top Freelancers by skill & country
Top Freelancers by city
Copyright © 2024 | Truelancer.com