Naga City, Philippines
VA/CSR/Fraud Specialist/Transcriber/Proofreader
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Local Time - 10:34 PM
About Me
I have been in the BPO industry since 2012 and most of my experience is with Customer Service. Providing great customer service is a tough job but with all the experiences, knowledge and skills that I have, I know I would be able to provide quality customer experience.
I also have a background in Sales in Telecommunications Sprint Postpaid and Airlines Jetstar. I learned that sales and customer service can go hand in hand with proper knowledge, skills, and training.
I used to work in one of the leading banks in the US, JP Morgan Chase as a Fraud Specialist. I used to be a deposit review analyst that reviews fraud cheque. My role is to mitigate fraud by reviewing checks and online transactions. Fraud prevention is our main goal.
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$6/hr
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