About Me
My name is Indra Roy Darmawan, commonly called Roy. I have approximately 8 years of experience in customer service across various start up companies. I have also developed Customer Service Workflows for escalations to multiple departments.
I handle customers through various channels, including Live Chat, Email, Calls, and Social Media. In managing customers, I am accustomed to handling 8 10 customers simultaneously via Live Chat, and I have also followed up with customers while managing calls and live chats at the same time.
I am used to multitasking, and I can actively communicate in English, having previously handled customers from several countries.
I am highly passionate about the service industry, especially customer service, as I enjoy communicating and helping others solve their problems.
Thank you, and I sincerely hope to have the opportunity to work at your company.
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$5/hr
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