Tatiana Ericka Fernandes Rodrigues
Fortaleza, Brazil
Customer Service and Support Specialist
-
Local Time - 09:34 AM
About Me
I am a dedicated professional passionate about delivering the best customer experience, with solid experience in customer service and support. Throughout my career, I have worked across different contact channels chat, email, and phone, always focusing on active listening, empathy, and quick solutions to ensure customer satisfaction.
My background in Human Resources enhances my skills in emotional intelligence, clear communication, and relationship management, skills I apply daily when interacting with clients and teams.
I have experience in:
Customer service and technical support;
Clearing doubts and following up on orders;
Mediating situations and resolving problems;
Organizing processes and meeting deadlines.
I am resilient, proactive, and committed to delivering personalized service that builds customer loyalty and adds value to the companies I work with.
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$10/hr
Total Earnings
$ 0
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