Maria Krisan Joy Gamulo
Manila, Philippines
Data Entry Specialist/Product Lister/CSR/email and chat support
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Local Time - 06:46 AM
About Me
Hi, my name is Maria Krisan Joy, but you can call me Kris, I am Virtual Assistant from Manila, Philippines. I Have handled technical concerns for AT&T Uverse for more than a year including, but not limited to TV, Internet, Phone and Billing issues basic billing explanation, disputes and other various concerns from time to time.
For 1 successful year, I experienced dealing with different customers who are angry, frustrated, worried and afraid. Building an emotional connection with customers is not easy and it's even harder when there are no verbal or physical cues to follow.
Even if I am new to this field, My desire to keep learning and to do challenges will be my greatest asset.
I also have more than a year experience in e-commerce as a seller and handled my own account. I enjoyed selling shoes, bags and clothes and it's very satisfying for me to see the positive reviews of my customers.
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