Imus, Philippines
Customer Service Representative / Technical Specialist
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Local Time - 06:15 PM
About Me
I am a very experienced individual when it comes to customer service, it is really my forte. I had experiences with customer services for shipments, of a local and international courier company, then I moved to being a customer care specialist, wherein we process orders, refunds and cancellation for technology product. After which, I also have experience with technical support and chat support, wherein we do basic troubleshooting steps over a remote access to help customers with their Antivirus concern, we also do a little of retention to those long time valued customers who would like to keep the service. Then recently I have handled online learning management systems for various universities in the United States, we are the ultimate help desk for students who are having trouble with school related issues such submitting assignments, accessing lessons, etc. I am a well versed when it comes to using software’s and application, I can easily adapt to navigation and can work with minim
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$4/hr
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