Davao City, Philippines
Customer Service Representative l Professional Photo Editor
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About Me
Hi, This is Shaina Marie, 22 years of young. I graduated with a Bachelor of Science in Tourism Management from Davao del Norte State College. Ive been working n BPO Industry for more than 2 years already as a Customer Service and Pre Sales Representative. Im very passionate and dedicated to my work, so I am still working here in the same company. My duties include resolving complex customer inquiries, handling complaints building strategies for improving the overall customer experience and fostering loyalty, providing proactive customer outreach, handling customer complaints, and collecting and analyzing customer feedback. Moreover, during my college days, Ive been doing photo and video editing using applications like adobe photoshop, canva and picsart. I used my skills to earn money, it became my part time job. Until now, Im still improving my skills and Im open for new skills.
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