About Me
I have 5 years of experience in Customer Care assisting U.S. and other international customers. I was well-trained at a large call center in the Philippines and handled some supervisory tasks for 1 year.
I can provide e-mail, ticket and phone support and will do every possible resolution to delight your customers. Listening to others' problem is my passion and I do believe in fully understanding customers' needs in order to satisfy them excellently. Through the years of my experiences as a Customer Service Rep, I have developed my skills that are very close to my personality and that I consider essential to excellent customer service, such as patience, attentiveness, positive attitude, time management, empathy, calmness and sincerity. I am always willing to learn and be trained to have a complete product knowledge in order to provide the best possible support to customers.
I am a full-time freelancer and can work British, Australian or U.S. business hours.
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$10/hr
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