About Me
To start with, I have a very solid background in the corporate BPO industry
I started working last August 2019, with almost five years of experience in various accounts. Some of the accounts or domain I have worked on are banking and finance, ticketing, health insurance, background checking, data entry, and order fulfillment. I started as a customer service representative and then moved to the quality and training and been part of business support group after 7 months. Later, I became a Team Lead, where I managed the daily operations and completed deliverables and administrative tasks. I also participated in meetings with the leadership team and provided insights on the team performance. I also handled supervisory or escalated calls. Finally, I was promoted to an Operations Supervisor My Tasks Manages day to day Operations, Leads Team Leaders, and their members, monitors team performances and reports to the bosses and clients.
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$5/hr
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