About Me
Results driven Customer Service Management professional with 10+ years of experience handling domestic and international customers across banking and e commerce sectors. Skilled in managing high volume queries, resolving complaints, and handling escalations with a strong focus on customer satisfaction. Proven ability to improve service quality through process optimization and root cause analysis. Experienced in team management, performance monitoring, and delivering results in fast paced environments. Strong communication and problem solving skills with a customer first approach. Committed to delivering efficient, high quality support and building long term client relationships.
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$3/hr
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