About Me
I am an analytical thinker with excellent problem solving skills, a quick learner with extensive experience in remote work. Whether working independently or as part of a team, I excel in meeting set tasks and consistently deliver on KPIs Key Performance Indicators and client SLAs Service Level Agreements. My adaptability and commitment to excellence make me a valuable asset in any professional setting. I bring a strong track record of reliability and results oriented performance to every project.
I am keen to help others to be the best in the business by putting the customer first.
Skills:
Customer Support
Sales and Marketing
Training new customer service agents
Software as a Service SaaS
CRM Management
Problem Solving
Remote Work Experience
Technical Troubleshooting
Data Analysis
Customer Satisfaction CSAT
Prospect and Lead Generation
Communication
Multilingual English, Portuguese and learning Italian
Team Collabora
My Expertise
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Certifications
$8/hr
Total Earnings
$ 0
Projects Completed
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