Maria Cielo Bernabe

PLEASURE IN THE JOB PUTS PERFECTION IN THE WORK..

Hi! My name is Maria Cielo Bernabe. I have 5 years experienced in Customer Service.I love being able to assist a customer and satisfy their needs and the fact that I can change their day with my actions and level of service received. Below are my tasks as a Customer Service Representative:
• Answering telephone inquiries.
• Responding inquiries via email.
• Handling customer's complaint.
Aside from the tasks that I mentioned above. I can do these following tasks also:
• Data entry
• Transcribing voicemail, video or audio
• Internet Research
• Typing
• Receptionist's duty
• Calendar Management

And with my experiences as a Customer Service Representative, I am proud to say that I have gained the following skills.
• The ability to work well under pressure.
• Analytical and problem solving.
• Attention to detail.
• Team working skills.
• Organization and time management.
• Interpersonal skills
• Communication skills.
• Management and leadership skills.

Rest assured that I would perform to the best of my ability.

Please feel free to contact me! It'll be an honor to serve you!


Best Regards,
Maria Cielo Bernabe less