About Me
After finishing my masters degree in Germany, I started working in customer support in[removed]Since then Ive been responsible for B2B and B2C customers across Europe and the UK.
My bachelors and masters degree with a focus on linguistics gave me a great basis for improving my communication and learning how to adapt to different types of customers and partners from different nationalities.
Behind the customer support itself via emails, calls and chat, I also have experience with invoicing, shipping, warehouse management inventory, restocking, returns processing, SOP development and improving troubleshooting strategies.
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