I'm a Technical Support Specialist with 3 years of experience providing and managing IT-oriented customer support via tickets, phone, email and chat all around the globe. I provide top quality support for various issues related to system administration, O365, networking, applications, hardware troubleshooting, mobile devices, and various Windows software solutions.
Passionate & enthusiastic professional with more than 1.5 years of experience in Networking, Information Security, Application Load balancing & Wireless networking.
Believes in professionalism, dedication and client satisfaction
Expertise in network design & implementations, network security, migrations, data center consolidation and network build-outs.
My rich & refined experience in the cutting edge technologies of networking enables me to offer the following services
- Implementation of Routing, Switching, Security, Load balancing & Wireless networking solutions
- Implementation & troubleshooting of VPN tunnels