Mary Grace Boongaling

I have worked in the outsourcing industry for 4 years now. I am well trained and experienced in responding to chats, emails, and phone calls, scheduling meetings, and keeping all online records. I can also address employees administrative queries and definitely provide customer service as the first point of contact while maintaining a friendly, empathetic, and professional attitude toward customers all the time.I can say that I can work whenever I am needed as I am always present and present in all of the companies that I have worked for. I am motivated and hardworking. I can work perfectly with a team or individual projects. I can as well deliver high quality work under minimum supervision. Escalate or redirect problems or requests to appropriate support groups. I have quick adaptability and flexibility. Amenable to work on a rotating schedule including night shift, extended work hours, and holiday or weekend work. I have keen attention to detail and have strong stress tolerance.