About Me
I work with UNHCR, where I’ve had the opportunity to lead the Customer Service Quality Assurance team. My role focuses on making sure that the people we serve receive respectful, timely, and protection sensitive support. I spend a lot of time reviewing how our services are delivered, helping team members improve, and making sure we’re always getting better at listening and responding to people’s needs.
Working in this field means a lot to me—not just as a job, but as a way to contribute to something meaningful. I care deeply about the people behind the cases and numbers, and I try to lead with empathy and fairness. Whether I’m supporting my team or working with other colleagues, I aim to build trust and keep the human side of our work at the center.
For me, success isn’t just about professional goals—its also about spreading kindness and making a positive difference wherever I can.
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$20/hr
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