Mark Vincent Contreras
Taguig, Philippines
Customer Service & Collections Specialist
Local Time - 05:25 PM
About Me
I have built my professional background through several years of experience in the BPO industry, where I gained strong skills in customer service, communication, and problem solving. My role allowed me to handle diverse client concerns with patience and efficiency, ensuring customer satisfaction while meeting company targets. I also worked as a Medical Billing and Virtual Assistant, where I developed expertise in handling billing processes, insurance claims, and administrative support. These roles helped me strengthen my organizational skills, attention to detail, and adaptability, making me confident in performing tasks that require both accuracy and professionalism.
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