BHOPAL, India
General IT Management in Infrastrcutre Domain and ITIL Operation
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About Me
Dynamic technocrat with career spanning 20+ years entailing project management, service delivery, IT infrastructure management in GSM Telecom area, IT operations, networking systems implementation, data centre management, solution architecture, system integration, vendor management, user management and technical support. Experienced in IT strategy planning, service partner relationship, CRM, governance, compliance and SLA management.
Experienced in planning and delivering projects on time & within budget. Adept in implementing IT Infrastructure and troubleshooting networking problems for ensuring minimum downtime and maximum network availability. Skilled in liaising with vendors for cost effective procurement & ensuring minimum down time of LAN/WAN infrastructure. Exposure in defining best practices, implementing systems and adhering to policies to ensure seamless operations. Effective team leader with strong interpersonal, problem-solving, negotiation, relationship management, skill
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