Leonardo Rocha Cadavid
Bogotá, Colombia
Community Manager / Customer Service Specialist
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About Me
Im Leonardo, and I can help you and your clients effectively. With over 7 years of experience in customer service, I have developed skills in customer service excellence, reporting, technical troubleshooting, payments management, and back office during these past years.
I am a confident, assertive & target driven individual, with reporting & organizational skills. I studied for a Licentiate degree in Philology and Languages, as well as 2 semesters of Systems Engineering. These helped me acquire great communication & writing skills in English second language & Spanish native language, and moderate knowledge of German as well.
I am tech savvy and driven to always find a resolution promptly, empowered to provide a great customer experience. I am passionate about programming, languages, and technology.
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$10/hr
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