Ma Jenalyn Manaloto

I bring over 15 years of experience in the BPO industry as a line trainer, subject matter expert, sales specialist, technical support and customer service plus with more than 2 years as a freelance Executive Virtual Assistant and cold caller.

I specialize in supporting busy executives by managing calendars, coordinating meetings, handling inboxes, data entry, preparing reports and ensuring everything runs smoothly behind the scenes. I’m also confident in customer service, especially when it comes to resolving issues and creating great experiences.

What sets me apart is my ability to work independently, think proactively, build strong client relationships and complete tasks given to me with minimal to zero supervision. I build and provide the best customer experience through a consultative approach. Customer need analysis and value generation. My time in the BPO world sharpened both my communication and administrative skills, making me a well rounded and reliable team member.