Marikina City, Philippines
Technical Support
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Local Time - 05:43 AM
About Me
With my almost 3 years of experience in working as a Technical Support representative in a Telco Account, I developed many different skill that I could use as a freelancer. These are customer service skills, active listening, adaptability, problem solving, creativity, critical thinking, empathy, decision making, negotiation, conflict resolution and communication skills. As I grow up in this industry I was able to be promoted as a subject matter expert which includes for me to handle a team and help them to grow on the expertise that I developed as a technical support. It helped me to develop teamwork skills, collaboration, management and administrative skills. I'm well learned in Microsoft Office skills, data entry, encoding, technical report writing skills.
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