Quezon City, Philippines
Information Technology hardware and software troubleshooting
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About Me
Im John Albert F. Yara. I have 16yrs of experience in IT industry software and hardware troubleshooting.8yrs experience in BPO industry communicating with onsite and work from home users. Experience in assisting user/clients
via remote such as Anydesk, Bomgar, MS Teams, UltraVNC, RealVNC, Dameware and other digital platforms that may help connect with the clients/users in US and PH. Familiar with ticketing system such as Kaseya, Remedy, Cherwell, and Servicenow.
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