Makati, Philippines
Customer Service/Tech Support/Chat and Email/Virtual Assistant/Data En
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Local Time - 06:43 PM
About Me
Working in the call center or BPO industry for 10 years provided me extensive experience in the field of customer service. I handled customer service, technical support and sales as well as a financial account. I also have more than 6 months of outbound calling experience. It was cold calling and lead generation for a membership-only wholesale store. In the BPO industry I went up the ladder to being a Subject Matter Expert, Quality Assurance and then became a Supervisor and Manager for an Online Bank/Financial Company. I have been doing data entry and freelance remote jobs since[removed]Having handled a Canadian and US accounts made me get used to the graveyard shift. I am used to handling customer complaints, requests and setting up appointments, follow-up telephone calls, taking orders, chat and emails.
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$6/hr
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