Alajuela, Costa Rica
CS, Data, Transcription, HR, Translation, Virtual Assist, Med. Interp.
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About Me
Originally from Costa Rica, Ive been fluent in English since childhood. I have extensive experience in tutoring, document translation, and served as a certified medical interpreter at Languageline Solutions for over three years.
Throughout my 13+ years in customer service, Ive held various roles at leading companies like Amazon, Old Navy, Gap, Day Translations, and Transperfect. My skills encompass:
6 years as a certified translator
3 years as a certified remote medical interpreter
Proficiency in both English and Spanish translation
Versatile roles in administration, sales, and recruiting
Familiarity with tools like Zendesk, Salesforce, CRM, Zoho
Expertise in transcription quality assurance
Remote office management for three US sister companies
Known for my responsibility, reliability, and problem solving, I consistently deliver exceptional service with speed, flexibility, collaboration, and resourcefulness.
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