Tiago Ribeiro

With over 20 years of hands on experience in customer service, sales, and business management, I am confident in my ability to add real value to your organisation from day one.
Throughout my career at Worten — one of Portugals leading electronics retailers — I built a strong track record in consultative sales, complaint resolution, and team support. I consistently dealt with high volumes of customers across a wide range of situations, from straightforward purchases to complex service issues involving telecommunications contracts, insurance policies, and consumer credit. This experience taught me to remain calm under pressure, communicate clearly, and always put the customer first.
Beyond retail, I spent over a decade running my own hospitality business — a café and entertainment venue in Freamunde. Managing a business independently required me to handle everything from supplier negotiations and financial control to staff management and event planning. This gave me a broad, practical u