About Me
I am a dedicated customer service professional with 5+ years of experience in call center environments, skilled in providing exceptional service and ensuring high customer satisfaction. Known for effective communication, attention to detail, and strong problem solving skills. Proven track record in meeting performance metrics and contributing to a positive team culture. Seeking to leverage quality oriented approach in a customer focused role.
I’m also an Experienced Quality Analyst conducting stability tests with good eye for noticing deviations from expected trends, bringing expertise in complex data analysis and data delivery to team while successfully maintaining compliance with company standards to improve efficiency.
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