About Me
Dedicated and highly skilled Customer Support Specialist with over four years of hands on experience. I am empathetic, possess excellent analytical skills, and am well versed in resolving complex customer issues on time with minimal supervision.
My achievements include;
1. Reduced customer onboarding time for SAAS software.
2. Exceeding expectation for Key Performance Indicator KPI.
3. Best Support Engineer for 4 consecutive months within the team.
4. Increase in customer satisfaction during my time as a support engineer and onboarding consultant.
5. Succesful deployment of Enterprise Applications such as Microsoft products, Identity Management Service
My Expertise
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$8/hr
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$ 0
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