About Me
Hi, I’m Tarkesh!
With over 2 years of hands on experience as a Quality Analyst in the BPO industry, I specialize in enhancing customer interactions by blending empathy with precision. I have evaluated thousands of calls, focusing on personalization, acknowledgment of concerns, and effective closings. My expertise lies in conducting Root Cause Analysis RCA, driving process improvements, and delivering insightful MBR Monthly and WBR Weekly reports that help businesses make data driven decisions.
What I bring to the table:
✔️ Quality Audits & Evaluations
✔️ RCA & Action Planning
✔️ Empathy & Personalization Coaching
✔️ Reporting MBR, WBR, RCA decks
✔️ Client Calls & Business Reviews
✔️ Lean Yellow Belt Certified Pursuing Green Belt
My Expertise
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My Education
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$6/hr
Total Earnings
$ 0
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0
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