Syed Moin Haider

I am a dedicated and skilled IT Support Specialist at Grip International Pvt Ltd, a leading ERP solutions provider in Lahore.

At Grip, I provide first line technical support to end users on hardware and software related issues, install and configure desktops, laptops, printers, and other peripherals, respond to support tickets and resolve IT related problems in a timely manner. I also set up and maintain LAN/WAN infrastructure, ensure network connectivity and security, and diagnose and resolve hardware and network issues.

Previously, I worked as an IT Support Executive at Prima Systems, where I utilized Workpuls, an employee monitoring and productivity tracking software, to oversee employee computer activities, gauge productivity levels, and compile detailed reports for management. I also installed and maintained computers, workstations, and other related equipment, and created email accounts for onboarding employees.
I have extensive experience and expertise in hardware networki