About Me
I would like to share my 9 years of experience in handling Technical/Customer Support profiles in different organizations. During my tenure, I have interacted with clients all over the globe. U.S,Dubai,Singapore,India,Japan
My job involved
Training the new users of the software.
Reporting bugs & getting them resolved by the development team.
Testing new functionalities of the software and sometimes preparing manuals for the same functionalities to help new users understand it in a better way.
Taking remote access to clients machines & resolve their issues.
Providing support over the phone, chat, or email was also one of the tasks I used to handle being a support executive.
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$3/hr
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