About Me
Passionate and dedicated professional with strong communication skills and a knack for solving complex problems. Enjoys participating in both group and solo activities and is eager to learn new skills to enhance both professional and personal growth.
Professional Experience:
Senior Customer Executive at Flipkart: Managed escalated customer issues, particularly focused on refund related concerns.
Support Technical Engineer at Gigmos Solution Pvt. Ltd.: Provided technical support for Microsoft M365 products Teams, Outlook, SharePoint, etc. and promoted new Microsoft services to businesses.
Technical Skills:
Proficient in MS Word, Excel, PowerPoint, and Power BI Basic to Advanced.
Experienced in Structured Query Language SQL Basic to Advanced.
Strong background in technical support and promotion of Microsoft M365 products.
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