Sudhakar Kande

An analysis of my resume will reveal that my career has been centered on handling gamut of activities such as IT Service Management, Incident Management, Client Relationship Management, Problem Management, Change management, Service Delivery Management, customer operations, process operations, Infrastructure Management.

My proficiency lies in driving successful process operations with the ability of achieving service delivery / organizational targets, dealing with international clients, and conducting continuous interaction with customers to ensure that areas of concern are addressed promptly for improved present service levels. I possess expertise in various domains such as technology, operations, products / processes to achieve excellence in delivery of business solutions to end use.

Over the years, I have acquired an immense success in resolving critical problem areas and delivering on customer commitments, providing quality services without compromising with service standards