About Me
I am a graduate of Mass Communication with Second Class Honors. I am a highly motivated and customer focused professional with three years of experience working remotely as a Case Manager and Customer Service Representative for an American law firm, and this is why you should hire me.
In my role as a Case/Client Manager, I was responsible for 200 clients, I received inbound calls and made outbound calls, I also followed up with my clients on a monthly basis sending emails, texts and letters.
I have a proven track record of handling complex cases with precision, attention to detail, and a customer centric mindset. My expertise in communication, organization, and problem solving has allowed me to provide superlative assistance to clients from diverse backgrounds and levels of comprehension. I have effective communication skills, exemplary persuasion skills and I am a genuine helper and a people person, with the ability to empathize with customer goals, frustrations, and circumstances.
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