Ralph Stephen Samson
Pasig, Philippines
Virtual Assistant | Disputes & Chargebacks | Customer Support | Sales
Local Time - 06:45 PM
About Me
I have over 8 years of professional experience across chargeback and disputes analysis, customer service, sales, and marketing roles. As a Chargeback and Disputes Analyst/Team Lead, I handled complex dispute cases, managed team performance, and ensured compliance with payment processors and banking regulations. I developed strong skills in investigation, documentation, problem solving, and team leadership.
In my role as a Customer Service Associate, I provided efficient and empathetic support through various channels phone, email, chat, helping resolve client concerns and ensuring customer satisfaction.
My experience as an Outbound and Inbound Sales Associate sharpened my abilities in lead generation, negotiation, objection handling, and closing sales. As a Marketing and Sales Consultant, I worked with clients to promote products and services, develop marketing strategies, and meet revenue targets.
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$7/hr
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