Stephen Gichuru
Nairobi, Kenya
Customer Service Specialist | Data Entry & Collections Expert
Local Time - 05:19 AM
About Me
Accomplished and highly adaptable customer service professional with over 3 years of experience in delivering exceptional support and driving customer satisfaction in dynamic and high volume environments. Proven track record in quality assurance, adept at conducting comprehensive audits and providing insightful feedback to enhance agent performance. Skilled in using a variety of customer service and call monitoring tools, with a strong focus on process improvement and efficiency. Technologically proficient, with a keen ability to learn quickly and embrace new challenges. Known for excellent communication, problem solving abilities, and a relentless commitment to exceeding expectations. Seeking a remote customer service role where I can leverage my skills to contribute to a company’s success and foster a culture of continuous improvement.
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$10/hr
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