About Me
Hi! I’m a dedicated Customer Service Professional with over 6 years of experience delivering outstanding support in voice, chat, and email based communication. I’ve worked with both domestic and international clients, helping businesses improve customer satisfaction, retention, and brand loyalty.
I specialize in:
• Handling high volume queries with accuracy and empathy
• Resolving complaints and turning unhappy customers into loyal ones
• Using tools like Zendesk, Freshdesk, Salesforce, Zoho CRM, and LiveChat
• Creating support documentation and improving process efficiency
• Working in fast paced BPO/KPO environments across US, UK, and Indian markets
With strong communication skills, a problem solving mindset, and a passion for helping people, I ensure every customer interaction reflects positively on your brand.
My Expertise
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$3/hr
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