About Me
• 7+ years of experience in design and development of OTRS ITSM.
• 2 + years of experience in configuring Service Now, Manage Engine
• 7+ years of experience in development of customer reports for ITSM tool OTRS using PHP, Perl, MySQL and JavaScript.
DATABASE
• SQL Server 2003, MySQL, MS SQL, RDBMS, PSQL, Oracle.
OPERATING SYSTEM
• Window 7, 8, 10, Server 2008 R2, 2012 R2 and Ubuntu, Centos, RHEL, Red hat
SCRIPTING LANGUAGES
• Perl, PHP, Python, HTML5, CSS3, JavaScript, CGI, VBS, DTL, TT, XML and shell script
ITSM TOOLS
• OTRS, Service Now, Manage Engine, Wolken, ITRP and ITop
ITSM MODULES
• Incident Management, Problem Management, Change Management, Configure Management, KDB, Survey Management, Request Fulfilment Management
OTHER
• Bugzilla Installation and upgrade, Amazon Web Services Cloud EC2, Nagios, OCS inventory, Virtual Box, VM Ware, SSL Configuration, High availability, LVM partition, Load balancer, web service integration, Google Auth and Master Slave
WEB SERVERS
• Apache,
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$29/hr
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$ 0
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