 Highly experienced in network planning, Service Delivery, Operation Management, Network Design, and fault management on large scale international projects
 Proven ability providing large teams with direction, training and development and leadership ability with dedication to excellent customer service
 Participated in several continuous improvement projects such as smart customer policies, and real-time customer notifications for automations.
 Professional at evaluating and identifying short term and long-term departmental goals and aligning them with IT and corporate objectives
 Consistently achieves challenging targets while managing, and tightly controlling budgets
 Skilled in the consistent achievement of company KPI’s
 Creates and maintains excellent reporting & maintaining